OpenAI CEO Sam Altman admitted that the rollout of GPT-5 was mishandled, recognizing user backlash after replacing the beloved GPT-4o model. Users criticized GPT-5 as being colder and less supportive, leading to a swift restoration of GPT-4o for paid subscribers. Altman noted that the company learned a valuable lesson about the emotional bonds users form with AI and the challenges of upgrading such popular products. Looking forward, Altman suggested that GPT-6 must focus on being personal yet ethical in its user interactions. However, he acknowledged that GPU shortages are hindering OpenAI's development of more advanced models. Despite the initial issues with GPT-5, ChatGPT's user base has expanded significantly, now reaching over 700 million weekly users. Altman also expressed concerns about an AI bubble forming as investment excitement grows within the industry, calling for a balanced perspective on AI's future impact.

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